A live chat is one of the many channels of communication offered by some website hosting suppliers as part of their support services. Determined by the service provider, the chat can be used for billing, pre-sales and/or technical support. This method of communication is quicker compared to a support ticket and it'll make it less likely to misspell or misunderstand something as compared to a call with an agent. Furthermore, if the issue that you experience needs some time to be reviewed and resolved, you will be able to do something different in the meantime instead of just waiting, like you would have to do when you call. You can also use a live chat assistance service without charge provided that you have Internet accessibility even when your web hosting provider is located in a different country and they don't have a local phone number that you can call.

Live Chat Support in Cloud Hosting

As part of the support services that we supply for all our Linux cloud packages, you'll find live chat support which is available every single day, even on holidays. You can get in touch with us regardless if you already own an account or not, considering that we will help you with nearly anything, ranging from supplying you with general information about our solutions in case you aren't a customer yet and you're considering to purchase one of the plans, to helping you with creating an e-mail account in an e-mail client. A part of the problems are more complex and time-consuming, so you'll need to use the ticketing system which is integrated in the Hepsia hosting Control Panel, but we can save you precious time and help you in real time on the live chat for a lot of things.

Live Chat Support in Semi-dedicated Hosting

Thanks to the live chat support service that we supply with all our Linux semi-dedicated hosting packages, you will be able to find the replies for any questions you may have or have various problems taken care of very quickly. The chat service is available every day, thus you'll be able to talk to an agent even on weekends and holidays. In case you're unsure which plan would be better for your sites or if our leading-edge cloud hosting platform covers some system requirements, you can come on our live chat before buying anything. In case you are an existing customer, you'll be able to receive more info about account settings, billing issues along with a variety of common technical issues you may experience, let's say if you cannot install an e-mail account in a client on your personal computer. Our live chat can save you time and effort no matter where you are or when you get in touch with us.