Extensive Online Documentation in Cloud Hosting
If you’ve ordered your very first cloud hosting account from our company or have transferred your website over to us, you will become used to our platform and our in-house created Hepsia hosting Control Panel before you know it as we have compiled a comprehensive online knowledge base where you can find all the information that you may ever need – both general info about the service as a whole and more concrete info about the separate functions that you can use and the challenges that you could bump into. The articles are located in two places. The whole article collection can be accessed via the Control Panel’s Help section. You can access articles that are dedicated to the different functions in each and every Control Panel section as well. You can acquaint yourself with how to do more or less everything, from enabling an .htaccess file to managing a mailing list, and all the articles include exhaustive instructions, so you will never get disorientated due to an unclear text. Certainly, in case you chance upon a more specific problem and you do not find an adequate solution in our knowledge base, you can get in touch with our tech support team members 24x7x365.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated hosting packages, will allow you to access the in-depth online support documentation that we have prepared for you. The articles offer generic information on our services, informational guides about the different functions that you can make use of, along with troubleshooting instructions that can help you fix common issues that you might chance upon. The topics that we have included cover more or less everything, from easy things such as how to host a brand-new domain name in the account, to more elaborate ones such as which SSH commands are permitted on the semi-dedicated servers. Relevant articles about the features of a certain section of the Control Panel will always be available on the right-hand side of the page that you are on, while the whole article archive is accessible through the dedicated Help section.