Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • The Help Center section built into our Web Site Control Panel features a selection of help articles and frequently asked questions. Aimed towards solving any common problem that you could possibly have, they are written by our support team of trained technicians.

  • Top quality support service

  • Tutorial Videos

  • If you want to see how a task is completed or how an issue is fixed, rather than just reading about it, then have a look at our compilation of step–by–step video tutorials. They address plenty of different topics and will help you swiftly understand how to work with the Web Site Control Panel.

  • Intuitive help center

  • A Sixty–Minute Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 tech support service with a 1–hour response time guarantee. A team of skilled techs will be available to you to attend to all the queries that you may possibly have. During non–peak hours, a response will be provided within just twenty minutes.