Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour reaction guarantee with all of our Linux cloud packages packages, which means every single help request you submit is going to be replied to within sixty minutes max. Our support team members are trained to speedily remedy any situation and to give you relevant guidance on any concern that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us every time needed. Our crew of employees will be on–line for you 24x7x365 to react to all of your queries and to correct any situation you will probably have. You also can submit a tech support ticket from your Web Site Control Panel or drop an e–mail whenever. Also, on working days, you’ll be able to ring us or make use of the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Hostddl.com has built–in a detailed practical knowledge base into the Control Panel allowing you to have beneficial step–by–step directions any time. Each area of the Control Panel has its own contextual guide area presenting a list of how–to articles. We have also prepared videos to supply you with a far better idea of just how to execute any presented process.